Anybody can make a promise to do the right thing. We are sworn to it. We put it in writing by pleding this code of ethics:

AirStar Code of Ethics

Customers

WE WILL SERVE our customers with integrity, competence, and objectivity.

WE WILL DELIVER to our customer all that we promise through value-added services.

WE WILL PERfORM our work to meet technical codes or better.

WE WILL EXPLORE each customer situation to sufficient detail and gather sufficient facts.
to gain an understanding of the problems, the scope of assistance needed, and the
possible benefits our service and technical recommendations may provide our customers.

WE WILL RESPECT each customer's home and property and leave them as clean as we
found them.

Employees

WE REGARD our employees' satisfactions as important as customer service
and company profitability. We subscribe to the premise of win, win, win.

WE WILL ASSIGN technical and support personnel to each
job in accord with their experience, knowledge, and expertise.

WE WILL FOSTER training for all our employees on an on-going
basis to improve and uphold high performance standards.

Professional Responsibility

WE WILL PERFORM jobs for which we are qualified by our experience and technical
competence.

WE WILL MAKE Quality Service the trademark of the jobs we perform. If needed
we will take care of callbacks with a minimum of inconvenience to our customers.

WE WILL STAND behind our work.

WE WILL NOT provide services to a customer under terms or conditions that might damage
or compromise the integrity of our trade and profession. We will follow the Golden Rule.

WE WILL NOT advertise our services in a deceptive manner.

WE WILL MAINTAIN a wholly professional attitude and behavior toward those we serve.